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Scott Lien, CEO & Co-founder
Scott is GrandPad's Chief Executive Officer, leading the company as it builds an accessible platform that empowers seniors to connect with family, friends, and caregivers. He brings a wealth of experience to the team, having led Intuit's mobile technology innovation group and developing user-friendly software for Target, Best Buy, and Bank of America. Scott is also a practitioner of the LEAN Startup Method, which emphasizes putting users first and designing specifically to their needs. With GrandPad, he strives to create a world where no seniors are lonely or isolated.
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Julie Ament Gran, Chief Operating Officer
Julie, GrandPad’s Chief Operating Officer, draws from over 25 years in retail leadership, including prominent roles at Dayton-Hudson-Marshall Field’s, Macy’s, and Lifetouch. She propels membership, revenue, and team execution through innovative problem-solving, customer-centricity, and strategic leadership across operations, marketing, and finance.
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Isaac Lien, Chief AI & Product Officer
Isaac is GrandPad’s Chief AI & Product Officer. His grandmother’s inability to use email and Facebook drove him and his father, Scott, to create GrandPad’s senior-friendly, solutions-focused tablet. He continuously seeks innovative ways to keep older generations connected to their younger family members.
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Grace Dolan, Chief Marketing Officer
Grace is a seasoned marketing executive with nearly two decades of experience driving growth for top consumer tech and CPG companies. As SVP of Marketing & Digital Experience at Frontier Communications, she helped drive the turnaround of a $6B telecom business, with a successful brand reinvention and double-digit subscription growth. Prior, as CMO of Samsung’s Home Entertainment Division, she achieved record breaking growth through brand repositioning, digital marketing and partnerships with brands like Xbox and Netflix. She has also held key leadership roles at Johnson & Johnson, managing global brands like AVEENO® and LISTERINE®. Grace holds a JD/MBA from the University of Michigan and a BA from Johns Hopkins University. She is a mission-driven thought leader, known for her strategic mindset, passion for innovation, and commitment to fostering diverse, high-performing teams.
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David Tyler, Chief Technology Officer
David currently serves as GrandPad’s Chief Technology Officer and is proud to have been a part of the GrandPad team in various roles for over ten years. David is a seasoned software engineer and is passionate about technology-focused work that improves the lives and experiences of others, especially the senior community. He enjoys developing products from the ground-up and making technology more accessible and enjoyable to use for seniors. David is an alumnus of Chapman University in Orange, California, where he earned both his Bachelor and Master of Science degrees in Computational Science. Outside of GrandPad, David is very well-traveled, having visited Italy, Australia, New Zealand, the Galapagos Islands, the Egyptian pyramids, the Amazon River, and more. David resides in the Boston area with his wife and three year old Labradoodle, Comet, who he loves going on long walks with every day.
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Chelsea Bakewell, Chief Customer Officer
Chelsea has risen through the ranks at GrandPad, where she has held pivotal roles such as Director of Strategic Partnerships, Director of Member Experience, and Senior Director of Customer Success. Throughout her decade tenure, she has consistently demonstrated a passion for improving the lives of older adults, their families, and caregivers by eliminating barriers to technology and promoting meaningful interactions. As Chief Customer Officer, Bakewell leads the efforts to scale personalized, high-quality service across GrandPad’s B2B and B2C channels. Her leadership is instrumental in reinforcing a customer-centric culture at every level of the organization.
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