Trusted connections drive telehealth engagement
Circle of Trust
Whitelist of contacts provides a safe and secure connection to family, friends, care providers
A telehealth device is only effective if providers and patients use it. GrandPad delivers high engagement rates because the device and platform are simple, fun, engaging, and trusted by seniors. 80% of healthcare providers can successfully connect with senior patients on their first attempt when using GrandPad for telehealth visits.
GrandPad overcomes the engagement challenge by operationalizing trust for healthcare companies. Here’s how: Each GrandPad is programmed with a Circle of Trust for the user, so every time the device chimes, they know it’s someone who loves or cares for them and who has been approved by their family. This increases the likelihood that seniors will answer the call. That, in turn, improves telehealth engagement, workflows, and outcomes.
The trusted GrandPad platform also facilitates family connections for healthcare providers with its simple video calling feature that makes it easy to support care connections and conduct family care conferences.
The GrandPad Telehealth Platform
The GrandPad Enterprise Edition is a complete telehealth solution designed to increase engagement and connections between caregivers and older adults, improve well-being, support cognitive health, and improve the lives of millions of seniors around the world. When you partner with GrandPad, you receive:
GrandPad purpose-built tablet — Designed specifically to help seniors overcome common physical and technical challenges that traditional mobile devices pose. From the powerful, front-facing speakers to the large icons and specially designed touchscreen, GrandPad removes barriers to telehealth engagement for older users.
GrandPad software — Each GrandPad tablet comes preloaded with all of the necessary video visit software and apps, at no additional cost. This allows your care team and the seniors you serve to begin using GrandPad immediately, right out of the easy-to-open box. Users of the GrandPad Enterprise Edition can also customize the user experience by turning off certain apps or functionality, as needed.
Data analytics platform — The GrandPad data analytics platform delivers actionable information about how your end users are engaging with GrandPad. Every screentap can be tracked, along with duration and time of use. Allowing you to identify changes in behaviors and proactively intervene, if needed.
Customer care — When you choose the GrandPad Enterprise Edition for your business, your team receives hands-on support for a seamless implementation and guidance as you evolve your telehealth strategy and use of GrandPad over time. Most importantly, senior users receive our high-touch, personalized support that includes regular calls on the GrandPad to answer questions, ensure the GrandPad is working correctly, and to simply visit.
GrandPad Curated Content — Why is GrandPad so effective at driving sustained engagement? In part because our curated content, including games, music, streaming radio, news, articles, and more make the GrandPad enjoyable and entertaining for seniors. And if they like using GrandPad for fun, they’re more likely to use it to manage their health and well-being.
No Wi-Fi? No problem.
Lack of internet access, poor signal quality, or low bandwidth are primary contributors to the digital divide that keeps seniors disconnected from family, friends, and their communities. Fortunately, GrandPad has built-in 4G LTE so you can stay connected with your users, and they can stay connected with family and friends. GrandPad goes one step further with secure internet browsing in every device. This protects seniors from phishing scams and hacking, even when they’re surfing the web.
Doctor/patient in-progress video call